Analysis of the Social Efficiency of the Portal «Our City Moscow»

L. Vidiasova, I. Tensina


Nowadays, e-participation portals are actively developing in Russia, allowing to increase the level of citizen participation in solving various state and public issues through information and communication technologies. Portals on urban planning and improvement were especially popular among residents, however, from the scientific and practical point of view, the issue of assessing the social effectiveness of their functioning remains unresolved. In this regard, the role of the analysis of e-participation portals is growing, as this will allow us to assess how correctly the directions of this activity are chosen and what result it brings. The article presents the results of the analysis of the social effectiveness of the portal "Our city Moscow". Using the data posted on the portal in the public domain, a search was made for parameters that allow one to assess how legitimate the portal is, how the entire decision-making cycle is organized, the level of activity, convenience and ease of use, and the effectiveness of the appeals. As a result of the research, the portal proved to be an effective tool for solving urban problems, which allows solving issues of concern to citizens in a short time. At the same time, the analysis made it possible to identify several factors that contribute to reducing the motivation of citizens to use the portal and reduce the potential audience of users.


Full Text:

PDF (Russian)


Chugunov A.V. Jelektronnoe uchastie v kontekste transformacii koncepcii demokratii // Upravlencheskoe konsul'tirovanie. – 2017. #8(104). S. 14-16.

Vanclay F. International principles for social impact assessment // Impact Assessment and Project Appraisal. 2003. Vol. 21 (1). P. 5-11.

Narezhneva O.V., Pod"japol'skaja I.V. Analiticheskie procedury v ocenke social'noj jeffektivnosti upravlenija // Omskij nauchnyj vestnik. 2012. #5 (112). S. 92-95.

Jakunin A.S. Kachestvo zhizni i jeffektivnost' upravlenija: podhody k izucheniju i analizu // Armija i obshhestvo. 2010. #2. S. 158-164.

Terziev V.K., Stojanov E.N. Social'naja jeffektivnost' kak mera dejatel'nosti v sociume // Innovacionnaja nauka. 2016. #3-1(15). S. 225-234.

Luk'janova V.V., Rudakova O.V. Social'naja jeffektivnost' gosudarstvennogo i municipal'nogo upravlenija // Osnovy jekonomiki, upravlenija, prava. 2013. #6 (12). S. 23-27.

Kuznecova E.S., Bogdanova A.S. Ocenka jeffektivnosti v sfere proektov gosudarstvennogo i municipal'nogo upravlenija // Vestnik Murmanskogo gosudarstvennogo tehnicheskogo universiteta. 2012. # 1. S 195-198.

Medaglia R. eParticipation research: Moving characterization forward (2006-2011) // Government Information Quarterly. – 2012. – Vol. 29. – P.346-360.

Jho W., Song K. Institutional and technological determinants of civil e-Participation: Solo or duet? // Government Information Quarterly. – 2015. Vol. 32. P.488-495.

Zheng Y., Schachter H.L., Holzer M. The impact of government from e-participation: A study of New Jersey municipalities // Government Information Quarterly. 2014. Vol. 31. P. 653-659.

Ter’an L., Drobnjak A. An Evaluation Framework for eParticipation: The VAAs Case Study // International Scholary and Scientific Research and Innovation. 2013. Vol. 7(1). P. 77-85.

Macintosh A., Whyte A. Towards an evaluation framework for e-Participation// Transforming government: People, Process & Policy. 2008. Vol. 2 (1). P. 16-30.

Kurochkin A.V. Gosudarstvennoe upravlenie i innovacionnaja politika v uslovijah setevogo obshhestva: dis. … d-ra polit. nauk. – SPb., 2014. – 295 s.

Harechko I.Z. Jelektronnaja demokratija kak model' uluchshenija politicheskogo uchastija grazhdan: zarubezhnyj opyt// Vestnik Permskogo universiteta. Serija: Politologija. 2013. # 3. S. 110 - 120.

Domnina A.V. Razvitie mehanizmov jelektronnoj demokratii v sovremennoj Rossijskoj Federacii // Vestnik Nizhegorodskogo universiteta im. N.I. Lobachevskogo. 2014. # 3-2. S. 70-73.

Golubeva A.A., Ishmatova D.R. Jelektronnaja demokratija v Rossii: formirovanie tradicii politicheskoj osvedomlennosti i uchastija // Voprosy gosudarstvennogo i municipal'nogo upravlenija. 2012. # 4. S. 50–65.

Chebotareva A.A. Mehanizmy jelektronnoj demokratii: vozmozhnosti i problemy ih realizacii v Rossijskoj Federacii // Pravovaja informatika. 2012. #3. S. 49–54.

Karlsson F., Holgersson J., Soderstrom E., Hedstrom K. Exploring web participation approaches in public e-services development // Government Information Quarterly. 2012. Vol. 29. P.158-168.

Astrom J., Karlsson M., Linde J., Pirannjad A. Understanding the rise of e-participation in non-democracies: domestic and international factor // Government Information Quarterly. 2012. Vol. 29. P. 142-150.

Weerakkody V., El-Haddadeh R., Sabol T., Ghoneim A., Dzupka, P. E-Government Implementation Strategies in Developed and Transition Economies: A Comparative Study // Information Journal of Information Management. 2012. Vol. 32 (1). P. 66–74.


  • There are currently no refbacks.

Abava  Absolutech Convergent 2022

ISSN: 2307-8162